Frequently Asked Questions
Here you'll find some of the most generally asked questions
Q: What should I do before I use my waterfree cookware? A: Before using your cookware the first time, wash each utensil in hot, soapy water. Use a sponge or dishcloth to remove any manufacturing oils. Rinse with hot water. Dry promptly to prevent formation of water spots.
Q: Is my cookware compatible with my induction stove? A: Kitchen Craft cookware is ok to use on any induction stove manufactured in 2012 and later.
Q: Can I remove minor scratches? A: Small scratches and marks are not damaging will result from normal, everyday use. Avoid hitting metal kitchen tools against the rim of your cookware and do not cut or chop food on the stainless steel surface with a knife or other sharp-edged tool. Careless stacking can also cause unnecessary marring of the stainless steel finish.
Q: Why will the water seal not form? A: If there is excessive steam and spattering when cooking or a water seal will not form then heat may be too high or there is too much food or liquid in the utensil. To correct, begin on medium heat, then reduce to low. Use the proper size utensil for food. Add liquid only as stated in the instructions.
Q: How do I remove burned-on or dried-on foods? A: Let the unit cool. Partially fill with warm water and bring to a boil over medium heat until food particles loosen. Let utensil cool again. Extreme temperature changes may cause any metal to warp. Your cookware will not warp unless carelessly subjected to unnecessary abuse. Avoid the use of excessively high heat and do not pour cold water into a hot utensil. Wash utensil in hot soapy water, use a sponge, dishcloth, nylon net or plastic pad. Do not use a metal scouring pad or harsh scouring powder on the polished stainless steel finish. Rinse thoroughly with clear hot water. Dry promptly to prevent formation of water spots. Your cookware may be safely washed in an automatic dishwater although continued dishwasher use may dull the handles and knobs due to the harshness of the soap.
Q: How do I clean my cookware after use? A: To maintain the attractive appearance and cooking efficiency of the cookware, it is important that it be cleaned thoroughly after each use. Food films left on the cooking surface will cause discoloration when the utensil is reheated. *IMPORTANT: If your lid ever locks down on your cookware, simply place the cookware on medium heat until the lid releases. Do not place a hot lid flat on a glass stove top, always place the lid knob side down.
Q: How do I remove heat tints and food stains? A: Golden brown or blue heat tints may result from persistent overheating or stains may result from action of minerals in food. Sulphur-dried fruits should be cooked with the cover removed to prevent staining. Make a paste with water and a non-abrasive stainless steel cleaner. Apply paste with a cloth or sponge, and rub lightly in a circular motion. Wash utensil again, rinse then dry promptly. Do not use oven cleaner on your utensils. ​ Suggested Cleaners Include: ​ Americraft Stainless Steel Cleaner Barkeepers Friend® Bon Ami® Cameo® Delete® Kleen King® Steel Bright® Steel Glo® Twinkle® Zud® (Do not use cleaner that contains chlorine bleach.)
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​HELPFUL COOKING INSTRUCTIONS
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The diameter of the burner on your range top stove should be equal to the diameter of the cookware selected. When using a gas range, make sure the flame does not extend up the sides of the cookware.
Choose the unit that accommodates the quantity of food you need to prepare. Do not over-fill your cookware.
To brown or sear meat: With the lid on the unit, preheat the unit while EMPTY.
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To cook food, that does not need to be seared:
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Rinse food
Place in unit
Place the lid on the unit
Use medium to low heat
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(Until you are comfortable using the waterfree method, use 1-2 tablespoons of water per cup of food. Also, do not leave the kitchen area until you are used to your new cookware with your stove.)
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After you see vapor escaping for 60 seconds:
Remove the unit from heat
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DO NOT LIFT LID until the desired cooking time has elapsed
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When your food has finished cooking:
Remove food from unit
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Immediately put warm water in the unit
Let stand while you enjoy your meal
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Clean with warm soapy water. Occasionally, food will stick. We suggest the following:
Make a paste with stainless steel cleaner. Clean the unit using a circular motion, with either a paper towel or a soft cloth. DO NOT use cleaner containing bleach.
Special tip for using salt
Although stainless steel is very durable, it is not indestructible. Pitting may result if un-dissolved salt is allowed to remain in the bottom of a pan. Do not allow acidic foods or foods that have been seasoned to remain in your Kitchen Craft Cookware for long periods of time.






